Junior IT Support

Seed New Ekspansindo · 📍 Tambora, Jakarta Raya · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 7.000.000 – Rp 11.000.000 per month
Seed New Ekspansindo is seeking a motivated and detail-oriented Junior IT Support to join our team. In this role, you will be responsible for providing technical support to our employees, ensuring the smooth operation of our IT systems, and assisting with various IT-related tasks. This is an excellent opportunity for someone looking to start their career in IT support with a company that values growth and development.

📋 Tanggung Jawab Pekerjaan

Provide technical support to employees, including troubleshooting hardware and software issues.,Maintain and monitor IT systems to ensure their availability and performance.,Assist with the installation, configuration, and maintenance of network equipment.,Support the implementation and maintenance of company-wide IT projects.,Document IT processes and procedures to ensure consistency and efficiency.,Assist with the management of user accounts and access permissions.,Provide training and support to new employees on IT systems and procedures.,Monitor and report on IT system performance and security.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,1-2 years of experience in IT support or a similar role.,Strong knowledge of computer hardware, software, and networking concepts.,Familiarity with common IT support tools and software.,Excellent problem-solving and troubleshooting skills.,Strong communication and interpersonal skills.,Ability to work independently and as part of a team.,Proficiency in English, both written and spoken.

🛠️ Keahlian

Basic knowledge of ITIL or other IT service management frameworks.Experience with Windows and Linux operating systems.Experience with network protocols and technologies.Knowledge of cloud computing and virtualization technologies.Experience with IT security best practices.Familiarity with common IT support tools such as ServiceNowJiraor similar.Ability to work in a fast-paced environment and manage multiple tasks.Strong attention to detail and accuracy.
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