Collections Specialist - Financial Services (Jakarta Selatan)
Join Medela Potentia, a leading name in banking and financial services, as a Collections Specialist in Jakarta Selatan. In this critical role, you will be responsible for managing and optimizing debt collection activities, ensuring timely recovery of overdue payments. Your efforts will directly impact the company's financial health and customer satisfaction.
As a Collections Specialist, you will work closely with various departments, including finance, legal, and customer service. You will use tools like Salesforce, SAP, and Excel to track and manage accounts receivable. This role offers a unique opportunity to develop your skills in collections, negotiation, and customer relationship management.
We are looking for a proactive and detail-oriented individual with a minimum of 3 years of experience in collections or a related field. If you are passionate about helping businesses recover their receivables and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity at Medela Potentia.
📋 Tanggung Jawab Pekerjaan
- Manage and track overdue accounts using Salesforce and SAP
- Conduct phone calls, emails, and in-person negotiations to recover outstanding payments
- Prepare and analyze collection reports using Excel
- Coordinate with legal and finance teams to resolve complex cases
- Build and maintain strong relationships with customers and stakeholders
- Ensure compliance with company policies and regulations
- Identify and implement strategies to improve collection efficiency
- Provide regular updates to management on collection progress and challenges
🎓 Kualifikasi & Syarat
- Minimum of 3 years of experience in collections or a related field
- Proven track record of successful debt recovery
- Strong communication and negotiation skills
- Proficiency in Salesforce, SAP, and Excel
- Ability to work under pressure and meet tight deadlines
- Bachelor's degree in Business, Finance, or related field
- Knowledge of banking and financial services industry
- Excellent interpersonal and customer service skills
🛠️ Keahlian
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